As usual, KwikChex had a good deal of media coverage during 2016, including the following TripAdvisor criticised after closed Tunisian terror hotel given top award http://www.telegraph.co.uk/travel/news/tripadvisor-under-fire-over-award-for-tunisian-hotel/ Telegraph.co.uk, 26 Feb 2016 TripAdvisor accused of unreliability http://www.trn-news.ru/news/35804…
They include gathering and providing evidence related to:
Dishonest and fraudulent websites are used prolifically to defraud millions of people and businesses.
KwikChex has an extensive range of tools and resources that detect such sites. Our investigations provide the proof that enables warnings to consumers to be issued and actions to be taken against the websites and the perpetrators.
The scale of fraudulent activity in modern society is huge. In the UK alone, it has recently been estimated to be costing the economy £193 billion per year – which equates to £6000 being lost every second of every day. It is not surprising that the authorities feel that they are fighting a losing battle against this tide. KwikChex investigations help the authorities to combat many frauds, providing vital evidence for prosecutions.
BUSINESSES THAT BREAK
KwikChex gathers evidence of breaches of consumer protection laws. This is used to assist affected people and businesses in remedial actions, including refunds and replacement goods and services. Where there are indications of wilful widespread Illegal activities, we also provide such evidence to law enforcement authorities and to courts.
Online fake reviews are used to deceive consumers and to damage the reputation of good businesses. There are millions of such reviews online and KwikChex has led the fight to tackle this problem. We carry out robust investigations and gather evidence which is used to remove reviews, expose cheating businesses and for defamation actions.
KwikChex leads the Timeshare Task Force initiative. This is a free service to help protect consumers. It includes providing verified information on businesses in the sector via the Timeshare Business Check website, including those that say they provide legal and claims assistance and those that sell related products, such as ‘Leisure Credits’ and Holiday discount schemes. KwikChex has been responsible for obtaining substantial refunds for consumers.
One of the elements that KwikChex provides on a purely free of charge, supportive basis is the undertaking of investigations into websites reported as being involved in child abuse issues. We are dedicated to acting quickly and professionally against these hideous practices and work with the relevant authorities to close websites down and wherever possible will support criminal prosecutions against the perpetrators.
KwikChex online investigation services give assistance to consumers, businesses, individuals and law enforcement agencies, including the following
- Information Commissioner’s Office
- Financial Ombudsman Service
- Australian Competition and Consumer Commission
- UK Trading Standards
- European Consumer Centre Network
- UK Ministry of Justice
- Companies House
- Competition and Markets Authority
- UK Police
- Direccion General de Comercio y Consumo (España)
- Insolvency Service
- Television & Newspaper Journalists
Title: TripAdvisor denies unfairly penalising businesses for posting fraudulent reviews Credits: The Caterer, By Janet Harmer, 10th Feb 2017 'Action taken by TripAdvisor to put a stop to fraudulent postings on its online review site…
For the video summary of our 2016 highlights on YouTube - click here January KwikChex in Middle East & Asia January saw KwikChex visiting clients and carrying out investigations in the UAE and Asia.…
KwikChex quoted in The Caterer – providing reputation advice for businesses considering participating in reality TV programmes
There have been a number of problems for businesses that have appeared in programmes such as Channel 4’s Four in a Bed, including subsequent attacks by internet trolls and malicious fake online reviews. In 2013,…
KwikChex quoted in Mirror article -The Timeshare Consumer Association claims to be an independent consumer champion, but is it?
Credits: The Mirror, By Andrew Penman, 1st Dec The Timeshare Consumer Association claims to be an independent consumer champion, but is it? 'Timeshare Consumer Association refuses to say who owns and runs it. The business…
In many cases, rogue businesses illegally use logos and accreditations to deceive consumers. KwikChex detects such abuse and alerts both the owners of the intellectual property and law enforcement and consumer bodies. In many cases,…
KwikChex investigative work has been crucial in helping consumers that have fallen victim to holiday based fraud. As part of our work leading the Timeshare Task Force, we obtain evidence which is submitted to financial…
In spite of previous convictions and a suspended sentence, our systems detected further similar activities from Frank Madden re discounted holiday schemes. After working with Trading Standards on the case, it was revealed that there…
KwikChex has successfully removed hate material targeting private citizens as well as businesses. In 2012, vicious attacks against a whole family were reported to KwikChex after the victims had been unable to remove them from…
KwikChex has been at the forefront of detecting and dealing with online fake reviews for five years. Last year, in spite of claims by TripAdvisor of better review fraud detection, our investigators found many examples…
A leading online consumer car checking service requested our help regarding attacks being made against them online. Our investigations team established that a competitor was responsible for placing fake bad reviews against them. In addition, we…
In September 2014, a member of the public contacted KwikChex investigations regarding an appalling, vile website carrying some of the worst examples of pictures of child abuse imaginable, It was given the highest priority and…